Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Exeness Promo's services.

Last updated: December 19, 2024

Our Commitment to Your Privacy

At Exeness Promo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, share, and protect information about you when you use our Chinese learning platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns about our privacy practices, please contact us at vuxthuyngocj@gmail.com.

1Information We Collect

  • Personal Information: When you register for our courses, we collect your name, email address, and contact information.
  • Usage Data: We automatically collect information about how you use our website and learning platform.
  • Device Information: We may collect information about your device, browser type, and operating system.
  • Course Progress: We track your learning progress and performance to provide personalized recommendations.

2How We Use Your Information

  • To provide and maintain our educational services and learning platform.
  • To personalize your learning experience and provide relevant course recommendations.
  • To communicate with you about your courses, updates, and important announcements.
  • To improve our services and develop new features based on user feedback.
  • To ensure the security and integrity of our platform.

3Information Sharing and Disclosure

  • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent.
  • We may share information with trusted service providers who assist us in operating our platform.
  • We may disclose information if required by law or to protect our rights and safety.
  • Anonymous, aggregated data may be used for research and analytics purposes.

4Data Security

  • We implement appropriate security measures to protect your personal information.
  • All data transmission is encrypted using industry-standard SSL/TLS protocols.
  • Access to personal information is restricted to authorized personnel only.
  • We regularly review and update our security practices to ensure data protection.

5Your Rights and Choices

  • You have the right to access, update, or delete your personal information.
  • You can unsubscribe from marketing communications at any time.
  • You may request a copy of your personal data or ask us to transfer it to another service.
  • You can contact us to exercise any of these rights or if you have privacy concerns.

6Cookies and Tracking Technologies

  • We use cookies to enhance your browsing experience and remember your preferences.
  • Analytics cookies help us understand how users interact with our platform.
  • You can control cookie settings through your browser preferences.
  • Some features may not function properly if cookies are disabled.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

Email: vuxthuyngocj@gmail.com
Phone: +84 775 013 163
Address: 123 Nguyen Hue Street, District 1, Ho Chi Minh City, Vietnam

Response Time

We are committed to addressing your privacy concerns promptly. We will respond to your inquiries within 48 hours during business days (Monday to Friday, 9AM to 6PM Vietnam time). For urgent matters, please call us directly at +84 775 013 163.